P-29 Workplace stress conditions and its impact on the Health care delivery at the New Amsterdam Hospital during the covid-19 pandemic between April-December 2020: A retrospective study of Health Care
Author(s):
T. Ross , C. Edwards , A. Fortune , A. Sinclair , S. Hinkson
Type Of Study:
- Analytical Study
- Descriptive Study
Year of Presentation:
2024
Objective: 1. To identify stressors healthcare workers experienced during the pandemic
2. To examine how these stressors experienced by the health care workers affected their effectiveness at work.
Methods: This retrospective study was conducted using a questionnaire that was administered using Google forms and involved 189 healthcare workers. The questionnaire sought to address participants' demographic information, working conditions and operations, personal experiences, challenges and concerns encountered while working during the COVID-19 Pandemic.
Results: There was a 94.2% response rate to the questionnaires that were distributed and the results revealed that (79%) of respondents were females and the majority of respondents (53.9%) were within the 25–34 years’ age group. Of the total number of respondents, 74% were nurses and the majority (34.9%) worked between 3-4 years at the hospital. I. Healthcare workers reported an increased level of stress and other challenges, that were based on inadequate working condiditons, inadequate financial compensation, staff being over worked and inadequate support provided by the Ministry of Health.
Conclusion: Healthcare workers at the NA Hospital experienced increased levels of stress on the job and this affected their overall job performance during the COVID-19 pan- demic. They felt they were not properly equipped to deal with the increased level of stress and did not get adequate guidance and support from their supervisors.